Azure Cloud Specialist / Customer Success Engineer

gertrud digital is the digital assistance for assistants. Created as a joint venture between one of Europe's largest media companies and the Microsoft Partner of the Year, we are conquering the market with our SaaS products. We support companies from medium-sized businesses to DAX-listed corporations in the digitalization of their board offices. Our products are integrated with Microsoft Teams and digitize the preparation, execution and follow-up of board meetings and committee work.

We make Board Meetings easy

And that's just the beginning!

Do you want to be part of the founding team?

How your exact role can look like and how many hours you work from where, we discuss best in person.

YOUR TASKS:

• Install and configure gertrud for multiple clients on Azure platform
• Troubleshoot and resolve technical issues related to Azure services
• Collaborate with clients to understand their requirements and provide solutions
• Maintain installation instructions documentation
• Continuously improve deployment automation and cloud architecture
• Provide technical support to clients as needed
• Collaborate with internal development team to
  • Fix bugs at customer site
  • Optimize deployment and architecture

Courage to have a gap! It is important to us that you have the desire to contribute your strengths and learn new things!

• Minimum 3 years of experience as an Azure Administrator or DevOps
• Strong knowledge of Azure platform and services. Specifically, with following services: M365/Exchange Online, Azure Web Service, Azure AD, Azure Devops Pipelines
• Excellent communication and interpersonal skills
• Ability to manage multiple projects and prioritize tasks
• Experience in providing technical support to clients
• Fluent German and English
• Availability during normal EU timezone business hours

In the end, the Set-up should suit you. We offer:

• Founding Team: A motivated team that focuses on pragmatic solutions, open communication and a stress-free working environment.
• Workspace: Whether in our Hamburg office on the Reeperbahn or a van in Greece, sailboat in Turkey or a finca on the Canary Islands, you decide.
• Hybrid Work: Flexible working hours and great autonomy paired with respect, trust and a flat hierarchy in a decentralized environment is important to us!
• Team Events and Workation: We invest a lot of time and money to meet in person on a regular basis.
• Learning & Development: Individual offers tailored to you. Take your development into your own hands.
• Employee Experience: gertrud is young, let's experiment and shape our collaboration together.